51³Ô¹ÏÍø

On Your Side: British Gas fail to repair boiler

ENGLAND: London:INTSIDE LMS Rose-Marie Yard (Hasn't had a working boiler for over three weeks) opening door to look at her broken boilerCMS hands twisting knobs on boilerSIDE Rose-Marie adjusting controls then closing doorRose-Marie Yard (Hasn't had a working boiler for over three weeks) interview SOT- The protection plan I took out with British Gas was to protect me if my central heating broke down/ It costs twelve pounds a month/ a month later my boiler broke down and since then there's been a catalogue of events/ It's now freezing cold in the house/ I've had to buy an electric fire and I'm boiling kettles when I need a bathCUTAWAY CS boiler controls CMS hand turning control on electric fire Rose-Marie sitting beside electric fire with anotherEXTWalden walking into 'Boiler Spares' shop TILT UP to shop signINTWalden introducing herself to Sergio Linhares (Heating Engineer) who says he has visited Rose-Marie's and knows what's wrong with her boiler SOTBV Sergio towards walden carrying part needed to mend Rose-Marie's boiler TILT DOWN to box on counterSergio Linhares explaining what the part is, how much it costs and how long it will take to fit SOTTCMS boiler part on counterRose-Marie Yard (Hasn't had a working boiler for over three weeks) interview SOT- I believe British Gas shouldn't be offering the service if they can't repair the central heatingTCMS Rose-Marie's hands rubbing together above electric fireMS Rose-Marie and another sat close to fire
ENGLAND: London:INTSIDE LMS Rose-Marie Yard (Hasn't had a working boiler for over three weeks) opening door to look at her broken boilerCMS hands twisting knobs on boilerSIDE Rose-Marie adjusting controls then closing doorRose-Marie Yard (Hasn't had a working boiler for over three weeks) interview SOT- The protection plan I took out with British Gas was to protect me if my central heating broke down/ It costs twelve pounds a month/ a month later my boiler broke down and since then there's been a catalogue of events/ It's now freezing cold in the house/ I've had to buy an electric fire and I'm boiling kettles when I need a bathCUTAWAY CS boiler controls CMS hand turning control on electric fire Rose-Marie sitting beside electric fire with anotherEXTWalden walking into 'Boiler Spares' shop TILT UP to shop signINTWalden introducing herself to Sergio Linhares (Heating Engineer) who says he has visited Rose-Marie's and knows what's wrong with her boiler SOTBV Sergio towards walden carrying part needed to mend Rose-Marie's boiler TILT DOWN to box on counterSergio Linhares explaining what the part is, how much it costs and how long it will take to fit SOTTCMS boiler part on counterRose-Marie Yard (Hasn't had a working boiler for over three weeks) interview SOT- I believe British Gas shouldn't be offering the service if they can't repair the central heatingTCMS Rose-Marie's hands rubbing together above electric fireMS Rose-Marie and another sat close to fire
PURCHASE A LICENSE

Get personalized pricing by telling us when, where, and how you want to use this asset.

DETAILS

Restrictions:
No use by national or regional TV or radio news in UK and Ireland until 4 days after date of creation. Prior approval required if clip features ITN newsreader or reporter in sound or vision, please contact your local Getty Images representative.No use by regional TV or radio in UK and Ireland until 3 days after date of creation. Prior approval required if clip features ITN newsreader or reporter, please contact your local Getty Images representative.
Credit:
ITN
Editorial #:
681435150
Collection:
ITN
Date created:
November 25, 2004
Upload date:
License type:
Rights-ready
Release info:
Not released.ÌýMore information
Clip length:
00:02:29:03
Location:
United Kingdom
Mastered to:
QuickTime 8-bit Photo-JPEG SD 720x576 25p
Originally shot on:
576 25i
Source:
ITN
Object name:
t25110459_0.mov